GALENTINES COMPETITION NESTLE HOT CHOCOLATE 2026

1. Introduction
  1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
  1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition, and acknowledge that you have been given an appropriate opportunity to do so and that you understand and accept these Rules.
  1.3 This competition is operated by Nestlé (South Africa) (Pty) Limited (“Nestlé or the Promoter”) with a social media Entry mechanic.
  1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the ​REPUBLIC OF SOUTH AFRICA​. In addition, the following people shall not be eligible to participate in this Competition:
  2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
  2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
  2.3 People who are not legal residents and/or legal citizens of the ​REPUBLIC OF SOUTH AFRICA​.
  2.4 Persons under the age of 18 years.  

3. The Competition shall commence on ​04 February 2026​ and will end on ​28 February 2026​ (“Promotional Period”). No entries received after ​28 February 2026​ will be considered. 

4. Competition Mechanics
  How to enter the Competition: Mechanics – WhatsApp “Because” to +27 73 062 5357
  4.1. To participate in this Competition, Participants must adhere to the following:
    4.1.1. Buy any NESTLE Hot Chocolate participating products (as listed below);
    4.1.2. WhatsApp “Because” to +27 73 062 5357
    4.1.3. Follow the prompts & upload your till slip. You will then be entered into the draw to stand a chance to win the below prize(s).
  4.2. Participants are to keep proof of purchase (till slip/ receipt) in order to be able to enter and redeem their prizes.
  4.3 Participating Products:

  4.4 Participants may enter the competition as many times as they wish over the Promotional Period, provided that participants purchase any of the Participating Products each time (in a single transaction) and complete the competition entry, keep valid copies of the original till slips (no photo copies or scanned till slips will be eligible or permitted into the draw), subject to the following conditions. Duplicate entries i.e. submission of duplicate till slips from potential winners will not be considered.
    4.4.1 All entries from disqualified participants' WhatsApp numbers will be rejected;
    4.4.2 Only one prize per household and per person will be permitted;
    4.4.3 Participants that are drawn as potential winners of the grand prize will need to provide a valid original till slip/receipt showing proof of purchase of the participating products from participating retailers within the Promotional Period. Only original till slips uploaded will be accepted as proof of entry. Scanned, photocopied, reproduced or altered slips will be deemed invalid.

5. The Prizes
  5.1 Participants in this Competition stand a chance to Win:
    a. Grand Draw: An opportunity on behalf of NESTLÉ HOT CHOCOLATE: A Galentine’s Luxurious relaxation Spa experience for four.
    b. Furthermore there will be 1 NESTLÉ HOT CHOCOLATE Hamper won weekly.

6. Draw Dates and Claiming your Prize
  6.1 All unique/positive entries will be entered into random draws that will be held during the week of the following dates:

  6.2 Grand Draw: All unique/positive entries will be entered into random draws that will be held on the following date: Grand draw: 5^th of  March 2026.  
  6.3 The Grand Prize consists of a spa experience for four (4) people, including personalised robes and transport to and from a designated pickup point. The designated pickup point will be communicated based on the region in which the winner is located.
  6.4 Transport will only be provided from the official pickup point communicated to the winner. No additional transport costs, including but not limited to Uber, taxi fares, or flights, will be covered or reimbursed by Nestlé.
  6.5 The Grand Prize spa experience is scheduled to start from 21^st of March 2026 until 21^st March 2026.
  6.6 The Spa designated as the Grand Prize will be within either of 3 Cities: Cape Town, Durban & Gauteng based on the closest area of the winner:
    6.6.1 Excludes: Pick up from house or residence of winner
    6.6.2 Excludes: Drop -Off back home/ driving the winner back home post the event.
  6.7 The Grand Prize is exclusive of any additional costs and liabilities incurred by the prize winner that are not expressly stated as forming part of the Grand Prize including, but not limited to, spending money, meals not included, taxes (excluding flight taxes), additional travel extensions, tips & gratuities, personal, property & health insurance, items of a personal nature, in-room charges, wifi, losses, damages, claims, legal costs and increased personal taxation liabilities (“Additional Costs and Liabilities”).
    6.7.1 The Grand Prize is not transferable, exchangeable or redeemable for cash.
    6.7.2 You must possess all required documents and permissions that may be required in order to accept and use the Grand Prize, including, as regards to international travel, a valid passport and all necessary visa and travel documentation (if applicable), which documents and permissions it is your responsibility to obtain at your own cost, and which documents and permissions must remain valid in such minimum form and for such minimum period after the travel time as may be required by the relevant authorities.
  6.8 At the time that a potential prize winner is identified, the potential prize winner will receive a Direct Message telephone call from a representative of the Promoters/Consumer Engagement team, at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as proof of purchase (receipt/s) and a copy of his/her ​REPUBLIC OF SOUTH AFRICA​ ID and/or driver’s license to the Promoter’s representative. The submission of  personal information ( including but not limited to ID number, address, or banking details) does not constitute confirmation of a prize win. Such details are required solely to verify eligibility for inclusion in the prize draw.
  6.9 A potential prize winner is not an actual winner at the time of being contacted. Contact is made with a potential prize winner to ensure that the required receipt/s is/are available. Once the till slip has been supplied and validated, the potential winner is included in a draw process from which they could be selected as the final winner. The final winner may be required to submit additional documentation as determined by the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a redraw will be executed subject to the terms and conditions herein. A potential prize winner will also have 48 hours to produce the relevant documentation before forfeiting the prize and a runner up being chosen.
  6.10 If the Promoters/ Consumer Engagement team  are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their mobile number being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers or no answer, such a potential winner will be disqualified and a redraw will be executed subjected to the terms and conditions herein. A potential prize winner will also have 48 hours to produce the relevant documentation before forfeiting the prize and a runner up chosen.
  6.11 Any entry where the identification details provided do not match those submitted at the time of entry will be automatically disqualified.
  6.12 Please note that disqualification may also occur after personal information is submitted, including but not limited to:
    6.12.1 Cases where there are multiple winners within the same household.
    6.12.2 Submission of incorrect or invalid bank confirmation letters, where the winner’s details do not match the ID or bank documentation provided.
    6.12.3 Any discrepancies between competition acceptance and final documentation presented by the winner.

7. Promotional Material and Marketing Activities
  7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph(s) or related article published in printed media, or to appear on radio and television or social media, when accepting their prizes and/or after receiving their prize.
  7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.
  7.3 The winners have a right to decline the invitation to use their image in marketing material or to participate in any marketing activity.
  7.4 Participants are required to take part in publicity campaigns for broadcast or publishing purposes. Participants that take part in any publicity campaigns will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.  

8. General
  8.1 The judges’ decision is final, and no correspondence will be entered into.
  8.2 The Promoters may require each winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
  8.3 Should a winner be found, in the Promoters’ sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, that winner will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
  8.4 A Participant, potential prize winner and/or prize winner may, at the Promoters’ sole discretion, be disqualified from the Competition and/or forfeit his/her prize if: (i) such person’s participation in the Competition and/or the awarding of a prize to such participant would, as solely determined by the Promoter(s), be harmful to the goodwill and/or reputation of any of the Promoter(s); or (ii) such person engages in any unsafe, illegal, unsociable or inappropriate behaviour.
  8.5 The prizes are not transferable, and no substitution or cash redemption of prizes is permitted. A prize will not be handed/awarded to a third party, but only to the verified prize winner.
  8.6 The Promoters reserve the right, at their sole discretion, to substitute a prize with any other prizes of comparable or greater commercial value for whatever reason.
  8.7 Prize visuals on any Competition and/or promotional materials are for illustrative purposes only.
  8.8 By entering the Competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
  8.9 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoters will have to process the following personal information received directly from you and belonging to you: name; address; email address; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of ​REPUBLIC OF SOUTH AFRICA​ data protection legislation and Nestlé privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
  8.10 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing [email protected] or Dial + 27 86 009 6116.
  8.11 Participants are required to take part in publicity campaigns for broadcast or publishing purposes. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise.  All publicity and other materials will be the sole property of the Promoters.
  8.12 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
  8.13 All Participants participate entirely at their own risk. By reading and accepting these Rules, each Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
  8.14 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
  8.15 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
  8.16 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
  8.17 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
  8.18 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
  8.19These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and the Promoters consent to the non-exclusive jurisdiction of the High Court of South Africa.
  8.20For further information or enquiries please email our consumer services at [email protected] or call us on +27 86 009 6116/+27 11 514 6116.