As a precaution, Nestlé South Africa is initiating a voluntary recall of a limited number of KIT KAT milk chocolate products due to the possibility that they may contain glass pieces.
To date, we have not received any complaints or reported injuries. We are taking this action out of an abundance of caution having discovered the presence of small pieces of glass during our quality and safety checks.
The affected products were produced over a limited period and this voluntary recall covers only products with specific production codes that you can find on the label.
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NESTLÉ KIT KAT 2 Finger Milk 36x20g UTZ MB |
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| Packaging | Production Code | Best Before Date |
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13590177, 13600177, 13620177, 13630177, 13640177, 20010177, 20100177 |
30 September 2022 31 October 2022 |
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NESTLÉ KIT KAT Mini Bag Milk 32x200g UTZ |
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20120177, 20010177, 20020177, 20030177, 13620177, 13600177, 13610177 |
30 September 2022 31 October 2022 |
The voluntary recall is limited to products with the production codes listed above only. No other sizes and variants of KIT KAT products (Dark chocolate and White chocolate) are affected by this recall. Milk chocolate KIT KAT products with different production codes from those listed here are not affected by this recall either.
Consumers who may have purchased the products listed above should not consume them but should instead return them to the place where they were purchased, for a full refund. To locate the production code, consumers should look on the side panel of the package.
If you are not sure how to find the production code, or how to return the product, please call or WhatsApp 0860096116 or email [email protected] or reach out to us via our social media platforms.
If you have any concerns after consuming one of the affected products, please consult a medical professional who will be able to provide you with the best advice and guidance.
We are currently investigating what went wrong. Having spotted the problem, we took steps immediately to fix it. We have put in place extra measures to further strengthen our quality and safety checks to make sure it does not happen again.
The quality and safety of our products are the top priority for our company. We understand that people will be concerned and apologize unreservedly to them. We regret very much any inconvenience caused by this recall.
We are working closely with the National Department of Health – Food Control Directorate and will continue to cooperate with them fully on this voluntary recall.
Ends.
Media Relations
Zweli Mnisi, Corporate Spokesperson
Nestlé East and Southern Africa Region
Tel: 082 312 8940
Email: [email protected]
For any assistance, our Consumer Engagement Services Team will gladly assist you. Call or WhatsApp us on 0860096116 or email [email protected]