NESTLE CEREVITA Loyalty Promotion 25 September 2026 – 31 October 2026 ("Promotion”)
TERMS & CONDITIONS
- Introduction
Participation in this promotion is governed by these terms and conditions (the “Rules”).
1.1 You, as the participant, are encouraged to review the Rules before entering the promotion and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
1.2 This Competition is operated by Nestlé Zimbabwe (PVT) Limited ("the Promoter”).
1.3 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.
Participation Entry Requirements
- This competition is limited to legal residents and/or legal citizens of Zimbabwe above the age of 18 years. In addition, the following people shall not be eligible to participate in this promotion:
2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees, or consultants of the Promoter.
2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
2.3 People who are not legal residents and/or legal citizens of Zimbabwe.
2.4 Persons under the age of 18 years.
The promotion shall commence on the 25th of September 2026 at 0000hrs and will end on the 31st of October 2026 at 2359hrs (“Promotion Period”), and is valid while stocks last.
- Promotion Mechanics
4.1 To participate in this competition, participants will be required to:
4.1.1 Participants must purchase any qualifying CEREVITA 750g pack from a participating outlet, cut out and retain the valid front pack logo marked with the required promotion identifier, and present the required number of valid logos at a designated Redemption Centre to redeem the applicable prize.
| Logos needed | number of prizes | |
|---|---|---|
| Spoon | 2 | 4 |
| Bowl | 3 | 4 |
| Apron | 3 | 1 |
| Mat | 4 | 4 |
| Food bag | 4 | 1 |
| Kettle | 6 | 1 |
4.1.2 Brand Ambassadors at the Redemption Centres will verify and collect submitted logos before issuing prizes.
4.1.3 Prizes depend on number of logos.
4.1.4 The Promotion will be running in selected MT and TT outlets nationwide as specified in clause 5 below.
4.1.5 Participants may enter the competition as many times as they wish over the Promotional Period with unique entries (new purchases) as per 4.1 above, subject to the following conditions:
- Participating Stores
The following MT outlets are participating in the Promotion: Spar Athenitis, SPAR Greenfields, SPAR Village, Spar Cardinals, Spar Kwekwe, Spar Mutare, Spar Groombridge, Metro Tynwald, Metro Msasa, Metro Chitungwiza, Metro Bindura, Metro Chipinge, Metro Marondera, Metro Mutare, Metro Seke, Greens J Moyo, Greens Fife, Greens Fort, Ok Masvingo, Spar Hillside, Glidwell, Glidwell Chinhoyi Street, Glidwell Mabvuku, Glidwell Msasa, Glidwell R Mugabe.
The following TT outlets are participating in the Promotion: Maps supermarket Machipisa, 100miles Kambuzuma Machipisa, Gutex Dz ext, Gombe Mastones, Chakaza kuwadzana 4,Magumbe retail warren park, Terbar Makomva, Blue lagoon Lomagundi, Prostile Machipisa, S/ssmkt Budiriro, People Norton, Mushayi Norton, Gudomart Warren Park, Getmart,Taraz, S/Mkt , Dck Gweru, Nyaningwe, Munela, Divineflow, Marymas, Costbase, Harare Inn Chinhiyi, Harare Inn Karoi, Salome Miriam.
The Redemption Centres are as follows: Spar Groombridge, Metro Tynwald, Metro Msasa,Metro Chitungwiza, Metro Bindura, Metro Chipinge, Metro Marondera, Metro Mutare, Metro Seke ,Greens J Moyo, Greens Fife, Greens Fort ,Gutex Dz ext, Gombe Mastones, Chakaza kuwadzana 4,Magumbe retail warren park, Terbar Makomva, Blue lagoon Lomagundi, Prostile Machipisa, S/ssmkt Budiriro, People Norton, Mushayi Norton, Gudomart Warren Park, Getmart,Taraz, S/Mkt , Dck Gweru.
- The Prizes
6.1 Prizes include Nestle CEREVITA branded Spoons, Bowls, Aprons, Placemats, Food bags, Whistling Kettles
6.2 Prize redemptions will be conducted from Tuesdays to Saturdays during the Promotional Period and will also be conducted 1 week after the Promotion Period, ending on the 10th of November 2026. No redemptions will be possible after 10 November 2026.
a. This Promotion will run while stocks last.
- Claiming your Prize
7.1 To participate in the promotion, participants must purchase a 750g CEREVITA pack from participating outlets, collect an entry form, and retain the 750g pack logos marked with a red identifier, which distinguishes them from the 500g BiB promotion packs. Participants must physically present the logos at a designated Redemption Centre, where a Brand Ambassador will verify them. Consumers will then redeem prizes based on the number of valid logos submitted.
7.2 Instant prizes will be awarded at the Redemption Centres upon verification and submission of the required logos. Participants will receive prizes equivalent to the number of valid logos they redeem.
- Promotional Material and Marketing Activities
a. Pictures of winners shall only be shared on the Nestlé CEREVITA Zimbabwe Facebook page or other approved media channels where the participant has given separate, informed and voluntary consent.
8.2 The promoter may require the winners (at no fee) to be identified, photographed and the photograph or related article published in printed media, social media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
a. Should this become necessary, the winners may be asked to sign a separate consent form before any image, photograph, video, name or likeness is used for publicity purposes in perpetuity.
8.3 The winners have a right to decline the invitation to use their image in marketing material or to participate in any marketing activity.
- General
9.1 The judges’ decision is final, and no correspondence will be entered into.
9.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
9.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
9.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
9.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
9.6 Prize visuals on any promotional and/or promotional materials are for illustrative purposes only.
9.7 By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the promotion and for prizes to be delivered to prize winners.
a. In terms of applicable Zimbabwe data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoter may process participants’ personal information, including name, contact details, address, redemption information and related promotion administration details, strictly for purposes of administering the promotion, verifying eligibility, issuing prizes, handling queries, maintaining records and complying with legal obligations. Personal information may be shared on a need to-know basis with authorised service providers, agents, professional advisers, auditors or regulators where required for .
b. By entering this promotion, participants acknowledge that their personal information may be processed for promotion administration, communication, verification, reporting and statistical purposes in accordance with applicable Zimbabwe data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of participants’ personal information, participants may contact Nestlé by emailing [email protected] or by contacting Consumer Engagement Services on +27 86 009 6116 between 09h00 and 16h30, Monday to Friday.
9.8 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall always be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
a. All participants participate at their own risk, subject always to applicable law. By participating, participants indemnify and hold harmless the Promoter, its directors, employees, agents and authorised service providers against losses, damages, costs, claims or liabilities arising from their participation in the promotion, except to the extent caused by the gross negligence, wilful misconduct, fraud or unlawful conduct of the . 9.9 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
9.10 The Promoters, their directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
9.11 The Promoters reserve the right to terminate or extend the competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
a. By entering the promotion, participants acknowledge that the promotion will be managed in accordance with applicable Zimbabwe consumer protection law. Participants undertake to provide such information and cooperation as may reasonably be required to verify eligibility, administer redemptions and comply with legal obligations. Should any participant refuse or be unable to comply with these reasonable requirements, the participant may forfeit the relevant prize, subject to applicable law.
9.12 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this competition, the Rules, and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the competition for whatsoever reason, all the Promoters’ obligations regarding the competition as well as in regard to the prizes shall cease to exist.
a. These Rules shall be governed by and interpreted according to the laws of Zimbabwe, and each participant and Nestlé consent to the non-exclusive jurisdiction of the competent courts of Zimbabwe.
9.13 For further information or enquiries please email our consumer services at [email protected] or call us on +27 86 009 6116/+27 11 514 6116.