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NESCAFÉ RICOFFY & NESTLÉ CREMORA Competition Terms & Conditions – Pick n Pay


1.1. The promoters of this competition are Pick n Pay Retailers Pty Ltd (“Pick n Pay”) (registration number: 1973/004739/07) a company incorporated in the Republic of South Africa and having its registered address at 101 Rosmead Avenue, Kenilworth, 7708 and Nestlé (South Africa) (Pty) Ltd; with its registered place for business at Anslow Office Park, 8 Anslow Crescent, Bryanston, Johannesburg 2021 (“Nestlé”)( Pick n Pay and Nestlé shall jointly be referred to as the “promoters”). 

1.2. All persons entering ("the entrants") the Nescafé Ricoffy & Nestlé Cremora Most South African Couple Smart Shopper Competition ("the promotional competition", alternatively “the competition”) agree that the competition rules as set out in these terms and conditions are binding on them. A copy of these terms and conditions is available at and on Nestlé (South Africa) (Pty) Ltd website. 


2.1. These terms and conditions and competition rules contain certain terms and conditions which appear in similar text style to this clause and which: 

2.1.1. may limit the risk or liability of the promoter or a third party; and/or 

2.1.2. may create risk or liability for the entrant; and/or 

2.1.3. may compel the entrant to indemnify the promoter or a third party; and/or 

2.1.4. serves as an acknowledgment of a fact by the entrant.   

2.2. The entrant's attention is drawn to these terms and conditions because they are important and should be carefully noted. 

2.3. The entrant cannot be a juristic person and must be an individual. 

2.4. Nothing in these terms and conditions is intended to or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the entrant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("the CPA").  

2.5. The entrant acknowledges that by submitting his or her entry to the competition he/or she has been given an appropriate opportunity to first read these terms and conditions before entering and that he/or she understands and agrees to the terms and conditions. 

2.6. All entrants to this promotional competition participate entirely at their own risk. By reading and accepting these terms and conditions, the entrant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees, and agents of any liability on any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the competition and related events and activities, save where such damage, cost, injuries, and losses are sustained as a result of the gross negligence or wilful misconduct of any indemnified party.


3.1. This competition shall commence on 1 June 2023 at 00:01 and will end on 4 September 2023 at 23:59. No entries received after 4 September 2023 will be considered. 

3.2. The competition is open to all registered Pick n Pay Smart Shoppers nationally. 

3.3. To enter the competition in-store, the entrant must purchase any NESCAFÉ RICOFFY and NESTLÉ CREMORA participating product and swipe their Smart Shopper card for one automatic entry.  

3.4. To enter the competition online  or on the PnP Asap App, the entrant must purchase any NESCAFÉ RICOFFY and NESTLÉ CREMORA participating product and link their smart shopper card details to their Pick n Pay online profile before checking out for one automatic entry. 

3.5. The participating products are as follows: 


  • NESCAFÉ RICOFFY 800g Doy Refill 



3.6. The Prize: 

 3.6.1. One cash grand prize to the value of R200 000 (Two Hundred Rand) to one (1) winner; 

 3.6.2. Twenty-four (24) winners will each receive R5000 (Five Thousand Rand) worth of Smart Shopper points totalling R120 000 (One Hundred and Twenty Thousand Rand) worth of Smart Shopper points to spend at any Pick n Pay of your choice.  

3.7. Participants may enter the promotional competition as many times as they wish provided that each entry is associated with a separate qualifying purchase and Smart Shopper card swipe. Irrespective of the number of participating products the entrant purchases in one completed transaction, the entrant will only receive one automatic entry.   

3.8. Prizes are not transferable and may not be exchanged for cash or other prizes. 

3.9. The Smart Shopper points are loaded onto the card at the entrant’s own risk. The risk will reside with the customer once transferred to their card. The entrant indemnifies the promoters for any loss or damage, including unauthorised use or fraud, that may be suffered by the entrant.   

3.10. The Smart Shopper points awarded shall be subjected to the standard Smart Shopper terms and conditions found at The Smart Shopper points are valid for 12 months for issuance.   

3.11. To qualify as an entrant for this promotional competition, the entrant: 

 3.11.1. must resident in SA and/or have the relevant permit to be in SA. 

 3.11.2. must provide correct and full personal details, as required;  

 3.11.3. must be 18 years old or older; 

 3.11.4. cannot be a juristic entity and must be a natural person; and 

 3.11.5. must be a registered Pick n Pay Smart Shopper.  

3.12. The promoters, Pick n Pay, any entity in the Pick n Pay Group or Company and  their directors, members, partners, employees, agents or consultants, the suppliers of goods or services in connection with this promotional competition, or any other person who directly or indirectly controls or is controlled by the above-named parties and their respective spouses, life partners, business partners or immediate family members are not permitted to participate in this promotional competition. 


4.1. Winners will be selected within four (4) weeks of the competition closure date (this date is subject to change without notice).  

4.2. Entrants to whom prizes will be awarded will be selected through a random draw.  

4.3. Winners will be contacted via email or telephonically within four (4) weeks of the competition closure date (this date is subject to change without notice).  The promoters reserve the right to disqualify a winner if he/she does not respond to the email or telephone call within one (1) week of winner selection and randomly select a replacement winner from the competition entries. In such circumstances, the replacement winner shall be contacted via email or telephonically by Pick n Pay as soon as reasonably practicable and shall be required to respond to Pick n Pay in the manner set out in such correspondence. If the replacement winner fails to respond to Pick n Pay as required, then the provisions of this clause shall apply to that new winner in the same way as if he/she were the original winner. If the selected winner does not have any contact details a redraw will need to take place immediately. 

4.4. The promoters reserve the right to amend the terms and conditions as well as terminate the Competition at any time. In the event of such termination, all participants agree to waive any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against Pick n Pay, Nestlé, its advertising agencies, advisors, suppliers, and nominated agents. 


5.1. By entering the competition following its terms, the entrants are entering a promotional competition for the Consumer Protection Act, 2008 ("CPA") and the promotional competition will be conducted by the relevant provisions of the CPA. Should the entrant win a prize in the competition, they undertake to expeditiously do all things necessary to enable the promoter/sponsor to comply with its obligations under the CPA including, but not limited to (i) providing such personal information as may be required to facilitate handing over the prize (including providing proof of address and identity number) and (ii) signing receipt of the prize upon its delivery. 

5.2. The names of the prize winners will be published on the promoters’ Websites, subject to the winners’ consent. 

5.3. Winners may be requested to take part in the promoters publicity campaigns or to allow their names and likenesses to be used by the promoter for promotional purposes. Winners are, however, entitled to decline such requests. 

5.4. The promoters shall conduct the competition, and the Promoters’ decision on any matter related to the competition, including the selection of prize winners is final and no correspondence will be entered into. 

5.5. By entering, a entrant acknowledges that personal information about the entrant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners. 

5.6. In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoters will have to process the following personal information receive directly from the entrant and belonging to the entrant: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). The entrant’s personal information will be shared on a need to know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst the promoters hold personal information, it will be kept safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and the entrant accepts that by entering into this Competition, they agree that the Promoter may process the personal information collected as indicated above. 

5.7. For more details on how Nestlé may deal with your personal information please see our standard Privacy Notice on our website - For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing [email protected] or Dial + 27 86 009 6116.  In addition, the entrant also agrees to Pick n Pay’s Privacy Policy which can be found at

5.8. By entering this Competition, the entrants authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing [email protected] or Dial 086 0096 116.  

5.9. A copy of these rules can be found at Any queries can be answered by reference to the website or by calling the consumer services division on 0860 30 30 30 during office hours throughout the competition.